What happens when you request deletion?

  • Your account is closed and your personal data is removed.
  • Gifts you received but have not used will be forfeited.
  • Gifts you sent to others stay valid for them.
  • Some records, such as transactions, are kept as required by Qatari law.

We confirm your request within 2 business days and complete it within 30 days. You can also delete your account in the app under Settings › Delete account.

Submit your deletion request

We use these details only to answer you. See our Privacy policy